2025 State of Small Business Survey: Surge in AI, cybersecurity and social media demand
PRESS RELEASE - Tue, 20 May 2025 15:36:32

— Verizon Business data reveals SMBs expanding tech skills and leveraging AI for everything from social media strategies to workplace hiring —
— What you need to know: Nearly half (47%) of SMBs updated their cybersecurity solutions to further protect their business. More than a third (38%) are actively using AI across multiple business functions, such as data analysis, marketing and customer service —
— Over 56% of SMBs believe AI can help address issues with employee management and overall employee headcount —
— 3 in 4 (76%) of SMBs agree that social media positively impacts their business performance —
— But more than half (54%) of SMBs struggle to keep online content fresh and stay up to date with social media trends —