[Update]: Service has returned to normal at about 10PM Pacific / 1AM EST.
Good news! The issues many were seeing w/ Xbox Live are fixed. If we missed your tweet & it was unrelated to the outage, tweet us back! ^RZ
— Xbox Support (@XboxSupport) November 19, 2014
If you’ve been playing games with your Xbox 360 or Xbox One consoles tonight, you may have noticed some errors as soon as you’ve logged in, but don’t worry, Microsoft is working on it. In the last few hours, some of the Xbox Live services have not been working properly.
According to the Xbox Live Status, the following services have been affected:
- Accessing or retrieving data stored using cloud storage
- Joining other Xbox Live members in online games
- Managing friends lists and tracking what friends are doing
- Sending text messages to other Xbox Live members
- Unlocking achievements
- Viewing achievements
- Browsing the Xbox Video Store and the Xbox Music Store
All other services are working fine. Hopefully, the affected services will be restored soon. Keep checking the Xbox Live Services page and follow @XboxSupport for the latest info.
Having troubles w/ friends list, joining matchmaking, or viewing achievements? We're working on it! Updates here: https://t.co/99xfLNN0o8 ^RZ
— Xbox Support (@XboxSupport) November 19, 2014
[Sources]: Xbox: Xbox Live Services & @XboxSupport.