In a short announcement tonight by Sony Interactive Entertainment, the company announced it will offer full refunds for users who purchased the PlayStation 4 version of Cyberpunk 2077 via the PlayStation Store.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
— Ask PlayStation (@AskPlayStation) December 18, 2020
Via its website, SIE said it will remove the title from the PlayStation Store “until further notice.”
Another tweet by Sony says some users who purchased the digital version are “experiencing issues accessing the form available.” Sony is trying to fix this problem.
We’re aware some users are experiencing issues accessing the form available within the provided link. We’re working to get it up and running as soon as possible. Thank you for your patience.
— Ask PlayStation (@AskPlayStation) December 18, 2020
[Sources]: @AskPlayStation (Twitter): SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund; We’re aware some users are experiencing issues accessing the form available within the provided link. PlayStation.com: Cyberpunk 2077 Refunds.